Welcome to Rooster Decore and More. This store is one of a few under our company name, The Lamp Stand. If you have any questions or concerns please contact us. We appreciate you and will be glad to help you.

Our contact information

Email: thelampstand@yahoo.com
Phone: 417-865-3725 (Monday-Friday 9-5 central)

The Lamp Stand
353 N. Nettleton Ave.
Springfield, MO
65802


thelampstand@yahoo.com

FLAT RATE $7.95 SHIPPING ON ALL OTHER ORDERS. Our standard shipping is through FedEx Ground (smaller packages through USPS) and takes approximately 3-7 business days within the Continental United States. Please allow up to 7 business days for your package to arrive. View a FedEx Ground Service Map to see approximate shipping times for your location. (click the Back button to return to Rooster Decore and More).

Orders ship out Monday - Friday unitl 3pm. central

Tracking numbers can be received by emailing us at thelampstand@yahoo.com.

Unfortunately, at this time, we cannot ship to Canada, Hawaii, Puerto Rico, APO addresses and P.O. Boxes.

ALASKA ORDERS

Rooster Decore and More does not currently ship to Alaska.

CANADA ORDERS

Rooster Decore and More does not currently ship to Canada.

Refund, Returns and Cancellation Policies:

Once you place your order, it will enter the shipping dept. the same or next business day. Once it has entered the shipping department, we are unable to make any requested changes to your order, including cancellation. Therefore, please thoroughly check the information you have submitted.

Canellation: To cancel the order, please conatact us asap via email so that we can retrieve the order if it has not yet entered shipping.

Return/Refund: If you are not satisfied with your product, please contact us within 15 days of receiving your order to obtain authorization. This way we can be expecting it to arrive in our office and what it is regarding. Unless the item is damaged or defective, you will be responsible for the shipping both ways. Certainly we conver shipping charges for damaged or defective items.

Exchanges: Please conatact our office regarding exchanges. If the item you are exchanging is not damaged or defective, you will likely need to send the item back for a refund and then place a new order for the item you are wanting instead.

Problems: Statistically we have a nearly 100% on-time delivery with Fedex and encounter rare damages. Even so, these unforseen occurances do happen with any shipping company. Therefore, please contact us via phone or email to inform us of any problem that may have incurred with your shipment. We will be glad to help you and correct any problems quickly. It is our goal that your shopping experience be a convenient and pleasant one.